Security & Privacy
August 19, 2026
Everything on this page in one place. If you cannot find what you need, message us — a person reads everything.
How do I sign in to my account?
The Pet Sitter uses passwordless authentication for security and convenience. Request a magic link sent to your email address, click the link, and you will be signed in instantly — no password to remember or reset. Because signing in requires access to your email inbox, every account effectively has two-factor protection built in. If you do not receive the magic link email, check your spam folder or try again after a few minutes.
How does The Pet Sitter protect my personal data?
We take data protection seriously. Your personal information is encrypted in transit and at rest. We do not sell your data to third parties or use it for advertising. We collect only the information necessary to provide our service. You can review our full privacy policy for detailed information about how we collect, use, and protect your data. We comply with applicable data protection regulations in all markets where we operate.
How do I delete my account?
If you wish to delete your account, contact our support team at [email protected]. We will process your request and permanently remove your account and associated data. Please note that account deletion is irreversible — all your profile information, booking history, reviews, and messages will be permanently deleted. If you have active bookings, please complete or cancel them before requesting deletion.
Related: How The Pet Sitter Keeps Your Pet Safe: Our Trust and Safety Approach · Account Setup