Payment

Everything on this page in one place. If you cannot find what you need, message us — a person reads everything.

How do I pay my sitter?

You pay your sitter directly, using a method they accept. Their profile lists what they take — card through their own provider, bank transfer, PayID or cash. The Pet Sitter never adds booking fees, never takes a commission, and never holds the payment. Refunds and cancellations are settled with your sitter directly.

Are there any hidden fees for pet owners?

No. The Pet Sitter doesn't add any fees for pet owners — no booking fees, service charges, or platform fees. The price the sitter lists on their profile is the price you pay, settled directly with your sitter. If your sitter takes card through their own payment provider, that provider's processing fee is between them and their provider — we never add charges on top of the sitter's rate.

Can I get a receipt or invoice for my booking?

You pay your sitter directly using a method they accept. Their profile lists the options; after confirmation, the booking shows their payment instructions. Depending on the sitter and market, these can include cash, bank transfer, a link from their own payment provider or a local payment method. We do not collect the money or verify settlement. Invoice generation is a Pro sitter feature, when invoicing is available. If you need a receipt or invoice, agree it with your sitter; a Free sitter can provide one using their own tools. An invoice shows the amount billed and recorded payment status, not independent proof that payment arrived.